The hospital manager is a “Do It All” position. This individual must oversee every position from Receptionist, Technicians and Assistants, Boarding Specialists, Kennel Assistants and Doctors. If we find ourselves short handed, she immediately fills in wherever she is needed.
A partial list of the myriad of responsibilities includes the difficult task of food and inventory procurement and management, meeting with our drug representatives, organization and computer input of all of our hospital supplies, medications, equipment maintenance and is responsible for accounts payable, receivable and collections.
The position includes reading through the stacks of paperwork and emails that come into our office to make sure we are in compliance with the constant changes that occur within the medical profession.
More responsibilities include performing the challenging task of dealing with pet insurance companies, planning employee schedules, tracking vacations, retirement plans, training sessions, insurance meetings, making reservations for continuing education trips, and working with our team to balance everything.
Since the responsibility of the HM is always changing, she must be able to adapt both quickly and easily to whatever situation presents itself.